Effective Date: October 9, 2025
Last Updated: October 9, 2025
1. Introduction
AV Rental Miami (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, rent audiovisual equipment, or interact with us through any digital or physical means.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information to provide and improve our services, including:
a. Personal Information
When you contact or do business with us, we may collect:
Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment processors)
Company or organization name (if applicable)
b. Technical Information
When you visit our website or use our digital forms, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited and time spent on our site
Cookies and similar tracking technologies
c. Communication Data
This includes emails, text messages, chat transcripts, or phone call details when you reach out for inquiries, quotes, or customer support.
3. How We Use Your Information
We use the information we collect to:
Provide and manage AV equipment rentals and event services
Process payments and send invoices or receipts
Communicate with you about orders, quotes, and support requests
Improve our website, marketing, and service experience
Send promotional offers, updates, and event-related content (you may opt out anytime)
Comply with legal and regulatory obligations
4. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share data only in the following cases:
Service Providers: With trusted partners who help us process payments, manage logistics, or maintain our website.
Legal Requirements: If required by law, court order, or governmental request.
Business Transfers: In the event of a merger, acquisition, or business sale, your data may be transferred as part of the transaction.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information against loss, theft, or unauthorized access. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, and resolve disputes.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Withdraw consent for marketing communications
Request a copy of your data
Limit or object to certain data uses
To exercise your rights, please contact us at [email protected].
8. Cookies and Tracking Technologies
Our website uses cookies and similar tools to enhance your browsing experience and analyze traffic. You can manage or disable cookies in your browser settings, but some parts of the website may not function properly if you do.
9. Third-Party Links
Our website may include links to other websites. We are not responsible for their content, privacy practices, or data collection policies.
10. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after any changes means you accept the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact:
AV Rental Miami
📍 Downtown Miami, FL
📧 [email protected]
📞 (786) 977-3800